2022 Program

Building Customer-Centered and Adaptive Networks

Times listed are in Central Time


Monday, October 3, 2022

Time Topics
11:00 – 11:30 AM Networking Session
11:30 – 12:00 PM Lunch
12:00 – 1:00 PM

Symposium Opening: Charles Evans, President & Chief Executive Officer, Federal Reserve Bank of Chicago

Luncheon Keynote: Blake Morgan, Author of the Customer of the Future: 10 Guiding Principles for Winning Tomorrow’s Business

1:15 – 1:30 PM Esther George, President & Chief Executive Officer, Federal Reserve Bank of Kansas City
1:30 – 3:00 PM Panel Session: Instant Payments in the U.S.
  • Nick Stanescu, Senior Vice President & FedNow Service Business Executive, Federal Reserve Bank of Boston (moderator & presenter)
  • Ulrike Guigui, Executive Vice President and Head of Enterprise Payments, Wells Fargo
  • Michael Bilski, Chief Executive Officer, North American Banking Company
  • Elspeth Bloodgood,Product Manager, Jack Henry Payment Solutions
  • Gail Hillenbrand, Associate Director, Consumer Financial Protection Bureau (retired)
3:00 – 3:30 PM Networking Session

Module 2

Time Topics
3:00 – 5:00 PM Panel Session: Security, Fraud & Identity
  • Deborah Baxley, Partner, PayGility Advisors (moderator)
5:00 – 6:30 PM Reception and Network Event

Tuesday, October 4, 2022

Module 3

Time Topics
8:15 – 8:45 AM Loretta Mester, President & Chief Executive Officer, Federal Reserve Bank of Cleveland
8:45 – 10:15 AM Panel Session: Digital Currency
  • Timothy Massad, Senior Fellow, Harvard Kennedy School (moderator)
  • Tony Richards, Retired Head of Payments Policy, Reserve Bank of Australia
  • Brett Harrison, President, FTX
  • Dinesh Shah, Director of Fintech Research, Bank of Canada
10:15 – 10:45 AM Networking Session

Module 4

Time Topics
10:45 – 12:00 PM Panel Session: Global Payments
  • Cyrus Bhathawalla, Global Head of Real Time Payments, JPMorgan Chase (moderator)