Photo: Powell Creative Services
The 2022 Chicago Payments Symposium focused on trends and ways the payments ecosystem can build customer-centric and adaptive networks to serve customers. The event kicked off with opening remarks by Charles Evans, president and CEO of the hosting Federal Reserve Bank of Chicago, before diving right into the event’s dual customer and payments themes. The event also featured keynotes by Fed leaders Esther George and Loretta Mester, as well as thought-provoking panel sessions with payments industry experts.
Read Highlights: Building Customer-Centered and Adaptive Networks (Off-site)
2022 Program
Luncheon Keynote: 10 Guiding Principles for Winning Tomorrow’s Business
- Blake Morgan, Author of the Customer of the Future: 10 Guiding Principles for Winning Tomorrow’s Business
Panel Session: Instant Payments in the U.S.
- Nick Stanescu, Senior Vice President & FedNow℠ Service Business Executive, Federal Reserve Bank of Boston (moderator & presenter)
- Ulrike Guigui, Executive Vice President and Head of Enterprise Payments, Wells Fargo
- Michael Bilski, Chief Executive Officer, North American Banking Company
- Elspeth Bloodgood,Product Manager, Jack Henry Payment Solutions
- Gail Hillenbrand, Associate Director, Consumer Financial Protection Bureau (retired)
Panel Session: Security, Fraud & Identity
- Deborah Baxley, Partner, PayGility Advisors (moderator)
- Rick Van Luvender, Senior Vice President, Information Security, Fiserv
- Steve Silberstein, Chief Executive Officer, FS-ISAC
- Patrick Eckerle, Head of Analytics, SentiLink
- Úna Dillon, Vice President, Global Expansion & Advocacy, Merchant Risk Council
Panel Session: Digital Currency
- Timothy Massad, Senior Fellow, Harvard Kennedy School (moderator)
- Tony Richards, Retired Head of Payments Policy, Reserve Bank of Australia
- Austin Campbell, Head of Portfolio Management, Paxos
- Dinesh Shah, Director of Fintech Research, Bank of Canada
Panel Session: Global Payments
- Jeremy Wing, Executive Director – Global Delivery Lead, Real Time Payments, JPMorgan Chase (moderator)
- Carlos Brandt, Head of Pix Operations, Central Bank of Brazil
- Thomas Lammer, Deputy Head of CPMI Secretariat, Bank of International Settlements (BIS)
- Andrew McCormack, Centre Head, BIS Innovation Hun Singapore